Class materials and supplies such as course manuals and textbooks, CPR masks, and all other class supplies are non-refundable. Depending on the course type and rescheduled date, materials costs may be applied to a rescheduled course. This does not apply to all course types such as blended learning or rescheduled dates beyond 60 days or where materials expire.
Registration cancellations 7 or more days from the start of a course will receive a 100% refund on course tuition, minus student materials and a $15 processing fee.
Registration cancellations less than 7 days and more than 48 hours from the start of a course will receive a 100% refund on course tuition, minus student materials and a $25 administrative fee.
No refunds will be issued for cancellations 48 hours or less before the enrolled class. However, such students may attend a future class by paying a $35 rescheduling fee.
Once the course has begun or been rescheduled by the student, no refunds will be given. You may only reschedule once.
No Refunds will be given for Online Courses or materials.
We reserve the right to cancel or reschedule a class due to the lack of participation or personnel/workplace emergencies. Please be advised that notification of canceled or rescheduled course(s) will be given by phone or email as soon as possible.
“No Show” Policy
No refunds will be issued for a “No Show” on the day of class for students who have already paid for their course(s). This includes any student who does not contact us by phone or email to cancel their course(s). If a student has not paid for their course(s) in full, then a $20 “Now Show” fee is charged. However, such students may attend a future class by paying a $30 rescheduling fee.
Please refer to our Cancellation Policy stated above.
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